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Return & Refund Policy

DNY Return Policy is based on a simple principle – 100% Customer Satisfaction Guaranteed on Every Order.

If you become dissatisfied with an item for any reason whatsoever during the first 14 days of ownership, then you can return any Unopened/Unused item to us for a replacement, an alternate selection or a full refund.  If an item does not perform because of a manufacturer’s defect, then return it to us for replacement.

Here's How:

For fastest service, print and complete our Returns/Exchange Form.  Follow the instructions provided on the form, and send the item back to us. It's that simple!

All returns should be mailed to:

DERRICK’S OF NEW YORK
195-04 Linden Blvd.
Suite 120203
Saint Albans, NY 11412

Please allow 3 to 4 weeks for us to receive and process your return. If you have any questions regarding the status of your return, call us at 718 781-2455, or send us an email on the Contact Us page.

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