DNY Return Policy is based on a
simple principle – 100% Customer Satisfaction Guaranteed on Every Order.
If you become dissatisfied with an item for any reason whatsoever during the first 14 days of ownership, then you can return any Unopened/Unused item to us for a replacement, an alternate selection or a full refund. If an item does not perform because of a manufacturer’s defect, then return it to us for replacement.
For fastest service, print and complete our Returns/Exchange Form. Follow the
instructions provided on the form, and send the item back to us. It's that simple!
All returns should be mailed to:
DERRICK’S OF NEW YORK
195-04 Linden Blvd.
Saint Albans, NY 11412
Please allow 3 to 4 weeks for us to receive and
process your return. If you have any questions regarding the status of your
return, call us at 718 781-2455, or send us an email on the Contact Us page.